Support

Privacy Policy

  1. Information We Collect

Comments

When visitors leave comments, we collect:

  • The information entered in the comment form
  • The visitor’s IP address and browser user agent (to detect spam)

If you use Gravatar, an anonymized version of your email may be sent to verify your profile image.
You can read Gravatar’s Privacy Policy here: https://automattic.com/privacy.
Once approved, your profile image may be publicly visible next to your comment.

Media

If you upload images to our site, please avoid including location data (EXIF GPS) in the files.
Other visitors could potentially download and extract location data from public images.

Contact Forms & Cookies

  • When leaving a comment, you can choose to save your name, email, and website in cookies for convenience (valid for up to 1 year).
  • When you log in, we use temporary cookies to check your browser’s compatibility. These contain no personal data and are deleted when you close the browser.
  • Additional cookies store your login and screen preferences:
    • Login cookies: 2 days (or 2 weeks if “Remember Me” is selected)
    • Screen preference cookies: 1 year
    • Editing or publishing a post will store a post ID cookie, which expires after 1 day

Embedded Content

Some pages may include embedded content (e.g., videos, social media feeds, or third-party articles).
This content behaves the same as visiting the external site directly.
These third parties may collect data, use cookies, and track interactions, especially if you are logged in to their platforms.

  1. Data Retention

  • Comments and their metadata are stored indefinitely to assist with moderation.
  • User accounts: Your personal data is stored in your profile and can be viewed, edited, or deleted at any time — except for your username.
  • Site administrators may also view and manage user data when necessary.
  1. Your Rights

You have the right to:

  • Request a copy of your personal data held by us
  • Request deletion of your personal information (unless retention is required for legal, security, or administrative reasons)

To exercise these rights, please contact us at:sales@ganovadoll.com

  1. Data Sharing & Security

  • Comments may be screened through automated spam detection services.
  • We never sell or rent your personal data to third parties.
  • Certain technical or analytics tools may process limited data under secure agreements.
  • All data is protected by administrative and technical safeguards to prevent unauthorized access or misuse.
  1. Updates to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page, and if necessary, notified by email.
Your continued use of the site after changes implies acceptance of the revised policy.